Many businessman call this the 'minutiae' of business. In our experience this changes when the firms is sold - especially in a stock transaction.

For example, having an excellent grasp on HR and the requisite benefits make all the difference in ensuring a satisfied, productive workforce. This is especially true for heath insurance and basic compensation issues - managers often overlook the basics while focusing on strategy, fund-raising/M&A, new product design/launch and other higher-profile endeavors.